Last Customer Reviews: Norton.April 2020-I have been a Norton customer for years. The same tools and features work on all your devices, including the parental controls, which makes this Mac security program a good solution for families with multiple devices.Certified by two labs for Mac malware protection Has a built-in full-featured firewall Detects malware for different platforms. Norton Security Standard is compatible with both Mac and Windows computers and laptops, and it works on iOS and Android cellphones and tablets.Supposedly, the issue was fixed. I spent 3 hours on the phone with Norton Support for them to correct the issue. I began getting error messages on my laptop saying that my subscription has lapsed, which it had not, and that the virus protection programs could not run or update.They had to remove Norton from my computer as a part of the exercise.Norton AntiVirus is a powerful application designed to protect your Mac against viruses, malware and network vulnerabilities that would allow others to access your system. In the end, my computer function had been so negatively impacted by Norton Support that Dell had to do a complete factory reset on my laptop. I ended up having to spend another 5+ hours on the phone with Dell Support. I had 2 more 3+ hour phone calls, with the Support person telling me in the end that he could not fix the issue and that the issue had to get raised to their engineering team and that I would hear back from them in 7-10 days! The support person had enabled and disabled dozens of settings on my computer so that my computer function was negatively impacted. The same issue occurring in April. Another 3 hour phone call, with the issue supposedly fixed.They said another 7-10 business days! They have limited staff due to Coronavirus and everyone is working from home? How does that even happen to a tech company?!! No capability to work from home. I am paying for this service that I don't even have. Norton AntiVirus offers several protection modules that work together to keep your Mac safe at all times.Norton 360 Standard provides comprehensive malware protection for a single PC, Mac, Android or iOS device, plus Cloud Backup for PC to help prevent data loss due to ransomware or hard drive failures and a Password Manager to store and manage your passwords.I since spent another hour on a chat with Norton trying to find out when Norton Support is going to rectify the issue and get Norton replaced on my computer.
Review Of Norton Mac Security ProgramI've used Symantec products since 1988. I liked the interface a whole lot better than anything Symantec provided. Not fun.At first, it was very helpful. To make matters worse, I experienced some nasty ID Theft and other hits. I did this because I'd experienced some odd behavior from my MacBook Pro (Mojave, 10.14.6, Mid 2015). Beyond angry and I will post negative reviews on every site that I can find.I installed the Intego VirusBarrier X9 package coupled with NetBarrier (version 10.9.20). ![]() There were even ghost images that showed up of things I'd deleted. Every time a device showed up through the Finder OR through Disk Utility, I did a search for where this item existed via "Show in Finder" and deleted the device after un-mounting or ejecting it. These DMG's showing up on my desktop or the Finder sidebar only made my worries increase.After much debate, I deleted everything Google from my machine as well as the other installation DMG's, etc. A couple of the DMG's were ones I'd downloaded on purpose (GPG, accounting applications, games I wanted to try, etc.). It had me completely worried that someone had accessed my machine remotely and was copying files to send out at some interval. And these drives and installers showed up daily. Configure external hard drive for macI changed passwords everywhere because I didn't want to take any chances. The problem continued to frustrate me. Was it worth it? Well: no. That showed up regularly.I decided to turn off my WiFi connection from the MacBook whenever I wasn't using the machine: didn't change any of the behavior.I checked all my links to my Comcast network: the modem, my TimeCapsule router, my MacBook Pro, any and all external hard-drives, thumb drives, and even my TimeCapsule backups. Suffice it to say: they weren't very receptive. I looked up system calls, error messages, I've just about become a master.I finally opened a ticket. Everything.I'm not a newbie to UNIX so I did a LOT of investigating through both the command line & through various applications to figure things out. I like the interface, building specialized scans is easy (even though they say you don't have to), and the options are very helpful. To see if the problems ceased.The other option was to disable scanning archives.I like the product. I was told that this would continue until I upgraded.In the meantime, they told me I could fully reinstall Mojave, my apps, etc. They even had me download one of their in-house applications to record issues.After two months (I had to demand updates), I was told this was a bug and it would be corrected with the next revision released for Catalina. Both applications and methodologies are superior outside of what I've experienced via customer service, etc.I don't like frustrating support techs that dismiss my dilemma. Much better than anything I'd used in the past. I like the NetBarrier application as well. My computer doesn't slow down as much as it did under Symantec's lethargic scans. I plan on installing the Intego products immediately and scanning everything (again) to ensure something hasn't compromised the existing installation sending false positives. I don't appreciate having to demand satisfaction from a company that's been in business for practically as long as I've operated computers.What am I doing now? I'm working on a plan to change out my network equipment (not cheap), set up a NAS, rebuild my laptop, iPhone, and iPad, install GPG, etc.
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